At SLN Hemmady Electronics, we aim to provide a smooth shopping experience. If you need to cancel your order, please review our cancellation policy below:
1. Order Cancellations
- Before Shipment: You can cancel your order anytime before it has been shipped. To cancel, please contact us as soon as possible at slnhemmady@gmail.com or +91 95353 91450. Once we confirm the cancellation, a full refund will be issued to your original payment method.
- After Shipment: If your order has already been shipped, cancellations are no longer possible. However, you may return the item once it has been delivered, in accordance with our Return and Refund Policy.
2. Cancellation Fees There are no cancellation fees if you cancel your order before it has been shipped. For orders that cannot be canceled, you will need to follow our return process, and shipping costs may not be refunded.
3. How to Cancel an Order
- Email us at slnhemmady@gmail.com or call us at +91 95353 91450 with your order number and reason for cancellation.
- We will confirm whether your order can be canceled based on its shipment status and process the cancellation accordingly.
4. Special Conditions
- Customized Products: Orders for customized or personalized products cannot be canceled once production has begun.
- Pre-Orders: Pre-orders can be canceled anytime before shipment unless otherwise stated in the pre-order terms.
5. Refund Processing If your cancellation is successful, the refund will be processed within [X] business days, and the funds will be credited to your original payment method.
6. Contact Us If you have any questions regarding our Cancellation Policy or need assistance, please contact us:
- Email: slnhemmady@gmail.com
- Phone: +91 95353 91450